(USA) Corporate Account Manager job vacancy in Morrison Express, (Grand Prairie, TX 75050)

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Job Details
Company Name : Morrison Express
Company Location : Grand Prairie, TX 75050
Job Position : (USA) Corporate Account Manager
Job Category : Jobs in Texas

Job Description :
Do you have the passion to deliver outstanding service to customers and ready to join an exceptional service organization?

Morrison Express is looking for a Corporate Account Manager to join our growing team in Dallas, TX.

AT MORRISON EXPRESS, OUR VISION IS TO BECOME AN EXCEPTIONAL SERVICE ORGANIZATION – ONE THAT’S BUILT ON AN UNWAVERING AND UNENDING FOCUS ON OUR CLIENTS
We will delight our customers with service standards that far exceed their expectations. We will measure our success by our customers’ words, not ours. As an exceptional service organization, we will maintain and expand long-term relationships with valued customers and achieve high levels of profitable growth in that process.

As the Corporate Account Manager you will work with local operations teams and local account managers to ensure MEC’s service quality of the assigned key account(s) are met. You will work to understand the client’s problems and challenges, while looking for opportunities to design, offer, sell, and implement competitive solutions. You will play a key role in establishing and maintaining a long-term, strategic relationship with key decision makers and influences within the account on a consistent basis.

Benefits: In addition to a competitive salary and benefit package, we recognize that our people are our most important asset. We are committed to creating an environment where our people can learn, succeed, and grow. We will continually invest in innovative processes, technology, training, and other tools to support our people. In so doing, we aim to instill in the hearts of our people the passion to deliver outstanding service, equaled by none.

Essential Responsibilities:

Infiltrate assigned client(s) by building a close professional relationship with all decision makers in terms of transportation and Logistics.
Work closely with local operations team and local account managers to ensure all service expectations are being met.
Understand client’s problems and challenges, while looking for opportunities to design, offer, sell and implement competitive logistics and supply chain solutions related but not limited to: air freight, ocean freight, domestic trucking, customs brokerage, project management, rigging, and assembly.
Provide prompt and compelling service proposals to address client’s requirements, earn trust from client and reduce/eliminate client’s willingness to look for quotations from competitors or to launch RFQ processes
Responsible for accurately and timely quoting to assigned customers using general tariffs provided by product leaders and based on knowledge of customer buying triggers and/or target/market rates.
Responsible to develop, maintain, train, certify, and re-certify all full time, part time, and 3rd party payroll employees who handle assigned customers on CSOPs (Customer Specific Operating Procedures)
Define and help implement client specific SOP’s and ensure that they are being adhered to throughout the MEC Organization
Responsible for ensuring that all customer requested milestones and metrics are being met to exceed client expectations. Work closely with origin or destination stations to identify and solve any root cause issues that may be leading to service failures.
Organize and lead local Customer Business Reviews

Qualifications:

5 years of experience in Freight Forwarding required.
Bilingual is a plus.
Experience managing and growing a global account, either in an account management or business development role.
Understanding and ability to present and sell supply chain solutions
Capable of generating new sales leads and customer relationships
Past account management experience a plus.
Professional and courteous communication skills, analytical and organizational skills, strong attention to details.
Ability to manage workload and prioritize tasks based on department objectives, knowing when to escalate.
Proficient with Microsoft Office Programs.

Work Environment/Physical Demands:
The work environment characteristics are similar of those of an office setting with various office equipment. While performing the duties of this job, the employee is:

Regularly required to sit, use hands, handle, or feel, and talk or hear.
Frequently required to stand, and walk.
Occasionally required to reach with hands and arms.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment, celebrate diversity, and prohibit discrimination or harassment for all employees, contractors, partners, vendors, and customers.