Service Administrative Coordinator(s) job vacancy in Aston Carter, (Houston, TX 77001)

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We got a new job details in Aston Carter & they are Hiring Candidates for Service Administrative Coordinator(s)

Job Details
Company Name : Aston Carter
Company Location : Houston, TX 77001
Job Position : Service Administrative Coordinator(s)
Job Category : Jobs in Texas

Job Description :
Equivalent Experience

A well known large tech. company out of Seattle is hiring for MULTIPLE 100% remote Service Administrative Coordinators for a department within it’s HR Team.
Please apply if you have 1+ years of recent scheduling and coordination.

There are several shifts varying in hours for this position (day, swing and graveyard/night).

Job Description:

Navigate a robust scheduling platform
Triage and prioritize requests for interpreting services made through the internal platform
Adhere to scheduling workflows, manage requests by reading and routing correspondence, collecting customer information, and overseeing assignment coordination
Receive customer feedback and escalate when necessary
Apply knowledge of cultural norms within diverse linguistic communities to provide exceptional and swift customer service
Respond to emails and instant messages regarding interpreting requests
Assign interpreters, when appropriate, for requests
Respond to emails and instant messages regarding interpreting requests
Communicate with third-party vendors to assign requests
Confirm schedules and appointments
Canceling appointments when requested
Attentive to urgent and ad hoc requests
Input customer data into related systems
Maintain data integrity
Maintain customer confidence and protect operations by keeping information confidential
Maintain historical data by accessing electronic filing and retrieval systems
Contribute to overall service delivery by accomplishing related results as needed
Ability to work nights and weekends

Additional Skills & Qualifications:

High School diploma, GED or equivalent
Microsoft Office Skills
Computer operating and database management skills
Experience working with confidential Information
Excellent customer service and communication skills
Ability to troubleshoot and escalate when necessary
Ability to work in a fast-paced environment
Highly Motivated and self-starter
Previous scheduling or administrative experience

About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.