Retail Sales Representative job vacancy in Vyve Broadband, (Oakhurst, CA 93644)
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We got a new job details in Vyve Broadband & they are Hiring Candidates for Retail Sales Representative
Company Name : Vyve Broadband
Company Location : Oakhurst, CA 93644
Job Position : Retail Sales Representative
Job Category : Jobs in California
Job Description :
Hey you! Yesss, you. You’re likely reading this job posting on a device or computer connected to the internet. But did you know that the internet you’re using now was likely ordered to specification, delivered, and installed by a company just like Vyve. And we’re looking for someone like you to help us do what we do best.
Vyve Broadband serves largely non-urban communities in sixteen states, including Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming. We offer a comprehensive suite of access, fiber connectivity, cable television and voice services for commercial and residential customers, including support for next generation technologies such as AR/VR, IoT, SD-WAN and Cloud.
Whether you’re looking to learn a new skill or advance your existing career in an in-demand industry, Vyve Broadband is looking for you.
Pay range for this role is $17 – 21 per hour with a sign-on bonus once you complete your new hire training.
Crazy competitive benefits such as:
Free Vyve services for those who live within our service area
Career Progression with courses that come with raises and bonuses
Long-Term Incentive Plan
Medical, Vision, and Dental
Long- and Short-Term Disability paid for by the company
Hospital, Accident & Critical Illness Insurance
401k with a 100% match up to $1250 per year!
Pet Insurance, Home & Auto Insurance Discounts, Identity Theft Protection, Legal Plans, etc.
Paid Time Off
Friendly & fun work environment
Great culture that encourages growth
Provides quality internal and external customer service by representing Vyve in a consistently courteous and professional manner
Resolves customer issues of a complex nature
Demonstrates a strong passion for selling Vyve products and services
Meets and exceeds monthly revenue sales targets
Generates and/or maintains departmental reports as required
Serves as a mentor to other team members, providing instruction, support and direction
Performs all duties of Retail Sales Agent as necessary including:
Performs the functions of a Retail Sales Agent to include initiating contact with customers and selling, resolving problems, answering questions, sending correspondence, and generating reports
Accurately explains bills and Company policies and procedures concerning prices, billing and service
Determines customer needs and educates customer in order to sell or upgrade services
Accurately documents all sales/order activity via online database system
Processes customer payments accurately and balances daily transactions according to established cash management procedures
Collects delinquent accounts
Demonstrates integrity while accessing customer databases and/or paper reference material to locate customer records and research account history
Issues, receives, and maintains records of customer-premise equipment
Troubleshoots service-related problems with customers; tests customer-premise equipment
May contact customers regarding company services
Exercises positive and cooperative behavior that promotes teamwork
Performs other duties as assigned
Ability to travel as needed
Required Skills & Qualifications:
2+ years in customer service and/or sales industry; phone or face-to-face contact with consumers
Ability to handle multiple tasks
Ability to toggle between several different programs and not get overwhelmed
Strong organization and time management skills
Excellent interpersonal skills
Proficiency with PCs, Microsoft Office Suite and general intranet navigation
Use of computers, keyboards and software applications
Ability to type 35 wpm
High School Diploma or GED
Bi-lingual (a plus but not a requirement!)
Vyve Broadband is an equal opportunity employer and do not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
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