Restaurant FOH Operations Director (Starting at $20/hr) job vacancy in Chick-fil-A Beltway 8 & Hammerly, (Houston, TX 77043)

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We got a new job details in Chick-fil-A Beltway 8 & Hammerly & they are Hiring Candidates for Restaurant FOH Operations Director (Starting at $20/hr)

Job Details
Company Name :
Chick-fil-A Beltway 8 & Hammerly
Company Location :
Houston, TX 77043
Job Position :
Restaurant FOH Operations Director (Starting at $20/hr)
Job Category :
Jobs in Texas

Job Description :
Job Summary
At Chick-fil-A Beltway 8 & Hammerly, the Operations Director executes systems that maintain precise and complete focus on the flow of food from the time it enters Back of House until the time it is received by guests. The Operations Director will use Lean practices to ensure maximum efficiency in the process flow of all food items. They will be the driving force behind ensuring communication of all process changes, as well as ensuring complete understanding of process changes amongst Leadership.

Starting Pay
$20.00/hr with overtime potential

Job Duties & Responsibilities

Creates and maintains process flows that ensure maximum efficiency in food delivery from Back of House, to Front of House, to guest
Creates and maintains systems to ensure maximum efficiency in order accuracy
Creates and maintains systems to ensure timely speed of service to guests
Troubleshoots and problem-solves issues that hinder efficient food flows
Ensures complete understanding of system and process changes by communicating effectively to all levels of Leadership as well as Team Members
Operates with and understands Lean principles
Subject Matter Expert on all things related to Front of House operations (drive thru, iPads, register, etc.)
Maintains positive trend in all goals and metrics relating to process flows
On position during peak business hours
Creates high level impacts on the business goals
Other duties as assigned by Leadership

Measures of Success

Increased Sales
Labor at or below business goal
Speed of Service (SOS) at or below business goal
Customer Experience Monitor (CEM) goals met

Fast Service
Overall Satisfaction

Job Qualifications

Previous Chick-fil-A experience highly preferred
Proven effective Leadership experience
Innovative problem-solving ability
Ability to initiate change and processes independently
Strong organizational skills
Results driven
Effective communicator

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Chick-fil-A Beltway 8 & Hammerly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.

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