Operations Services Specialist job vacancy in Peraton, (Monrovia, CA 91016)

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Job Details
Company Name :
Company Location :
Monrovia, CA 91016
Job Position :
Operations Services Specialist
Job Category :
Jobs in California

Job Description :
Peraton is seeking an Operations Chief for the Deep Space Network (DSN) program in our Monrovia, CA location in support of NASA/JPL.

The Deep Space Network is NASA’s international array of giant radio antennas that supports interplanetary spacecraft missions, plus a few that orbit Earth. The DSN also provides radar and radio astronomy observations that improve our understanding of the solar system and the larger universe. The antennas of the Deep Space Network are the indispensable link to explorers venturing beyond the moon. They provide the crucial connection for commanding our spacecraft and receiving their never before seen images and scientific information on Earth, propelling our understanding of the universe, our solar system and ultimately, our place within it.

The Operations Chief is operationally and administratively responsible to the Network Operations Control Team (NOCT) Manager. The Operations Chief is responsible for real-time monitor and control of the NOCT and real-time resource management of Deep Space Network (DSN) assets. DSN assets include, but are not limited to, all operational ground station antennas and their related subsystems. The Operations Chief is a supervisory position and mentor to a real-time team of Deep Space Operations Center (DSOC) personnel charged to meet DSN customer requirements.


Is the Senior DSN O&M Contract management representative outside normal business hours.
Is the Central point of contract for real-time coordination issues which may include, DSN resource scheduling conflicts; DSN resource allocations in support of spacecraft emergencies and loss of real-time assets; JPL/Peraton management personnel notifications; DSOC facilities evacuations and DSOC safety issues.
Monitoring of real-time data delivery performance and data quality from DSN ground station equipment and related subsystems and provides the necessary resolution to less than expected performance.
Continuous evaluation and documentation of NOCT processes and procedures for improvement purposes. This shall include generating, updating and deleting of Standard Operating Procedures (SOP), ISO work instructions, and other relevant documentation used in the NOCT.
Participates in network testing and training in the DSOC and throughout the DSN. This shall include maintaining approved certification training matrices, providing training to assigned personnel, participating in training on new equipment and processes, and participates in ongoing training to ensure the NOCT is at the highest level of proficiency.
Facilitates problem isolation, troubleshooting, restoral and resolution of voice and data flow impacts to the DSN user community. This includes performing management escalations and personnel notifications as necessary.
Generation of reports, logs and metrics as determined by the DSN O&M task description document. This includes daily/weekly/monthly reports, monthly performance metrics, and other reports as requested.
Represent the NOCT, as required, in JPL/Peraton meetings and reviews. The types of meetings that can be expected are Mission Readiness Reviews, Peer Reviews, Task Readiness Reviews, Town hall meetings and other mission planning meetings.
Providing performance objectives, periodic performance evaluations, performance improvement plans, on-the-job training, mentorship and leadership to personnel assigned as your direct reports.
Leads/Participates in the Six Sigma / Greenbelt process to improve DSN processes and procedures.
Other assigned duties as assigned by the NOCT Manager.
Required Qualifications:

Bachelor’s degree in Electronics/Telecom or related technical discipline.
2+ years of related work experience with networks operations.
Must be able to obtain a trusted background check and pass a National Criminal Information Check (NCIC). In order to obtain a clearance you need to be a US Citizen and show proof of citizenship.

Desired Qualifications:

Strong communication skills
Excellent teamwork

Peraton Overview:

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.
Salary Range: Salary Minimum: $40,000 Salary Mid: $80,000 Salary Maximum: $100,000 The estimate displayed represents the typical salary range for this position, and is just one component of Peraton’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees. EEO Tagline (Text Only): An Equal Opportunity Employer including Disability/Veteran.

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