Medical Front Desk Supervisor job vacancy in Austin Health Partners, (Cedar Park, TX 78613)

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Job Details
Company Name : Austin Health Partners
Company Location : Cedar Park, TX 78613
Job Position : Medical Front Desk Supervisor
Job Category : Jobs in Texas

Job Description :
Austin Health Partners’s Cedar Park Pediatric & Family Medicine care center is looking for an experienced Front Desk Supervisor to manage teams in two locations. The ideal candidate will have several years of experience managing a front office staff of at least 5 employees. Our front desk staff promote collaboration, conversation and teamwork while providing high quality administrative support and comfort to our patients. They strive to maintain an atmosphere where our patients and families feel welcomed and supported!
Pay range $26.00 – $28.00 commensurate with experience.
AHP offers a competitive salary and a comprehensive benefit package that encourage a healthy work/ life balance:

100% Employer Paid = Medical Health Insurance, Life Insurance for the employee and a robust, family friendly Employee Assistance Program (EAP)
As well as 401(k) with Company Match and a Health Savings Account option
Dental & Vision, Life, STD, LTD & AFLAC, employee paid options provided
A generous Paid Time Off policy & 7 Paid Holidays, and more!

WHO WE ARE
Austin Health Partners is an independently-owned, physician-led Pediatric and Family Medicine Supergroup consisting of multiple care centers in Austin, Cedar Park, Round Rock, Georgetown, Pflugerville and Leander. This position is located at the Central Business Office, and a flex schedule is an option.
ESSENTIAL RESPONSIBILITIES

Manage daily administrative and operational tasks such as creating daily work schedules, assisting patients and or employees directly if a problem arises.
Ability to carry out all essential responsibilities of Front Desk Specialist 1,2 and leads
Help train new employees and provide regular feedback.
Optimizing providers schedules for production, review schedules for accuracy, confirm/ follow up on missed appointments.
Welcome patients and visitors to the office by greeting in person and on the telephone; answers inquiries or refers questions to the appropriate staff member
Provide an exceptional customer care experience to our patients and their families.
Ethical conduct, confidentiality, and collaboration with the healthcare team are expected and considered essential elements of this position.
Schedule appointments to optimize patient satisfaction, provider time and most effective utilization of examining and treatment rooms
Responsible for obtaining/verifying patient demographics and verifying insurance information at each visit
Maintain knowledge of all health forms required for each visit and verification of storage in EMR
Can maintain physical demands and work environment as listed below
Other duties as assigned

**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
EDUCATION & EXPERIENCE
Must Have

High school diploma or equivalent
Knowledge of EMR software
Minimum of 3 years managing a staff of at least 5

Nice to Have

Associate or Bachelor’s degree
Front staff management experience in a medical office
Experience with Athena and Phreesia

PHYSICAL DEMANDS & WORK ENVIRONMENT REQUIREMENTS
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds. Works near others, usually within a few feet. May work in a noisy or distracting environment. This role routinely uses standard office equipment. Certain vaccinations are required of all clinic staff.
COVID-19 CONSIDERATIONS
Staff is required to wear a surgical mask at all times. Patients are strongly encouraged to wear a mask.
EXPECTED HOURS OF WORK
The core hours of work are Monday through Friday, 7:00 a.m. to 5:30 p.m., but can vary depending on business needs. This position will require occasional weekend and evening hours.
AAP/EEO STATEMENT
Austin Health Partners is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: From $26.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Medical specialties:

Primary Care

Schedule:

Monday to Friday

Ability to commute/relocate:

Cedar Park, TX 78613: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location