Institutional Change Management Specialist V job vacancy in JPL/NASA, (Pasadena, CA 91109)

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Job Details
Company Name :
Company Location :
Pasadena, CA 91109
Job Position :
Institutional Change Management Specialist V
Job Category :
Jobs in California

Job Description :
Job Details

New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL.

Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence.

Do you have a passion for space exploration, change management, and communications? Are you a strategic leader and enjoy the challenge of enterprise change management from formulation to implementation?

We are looking for a motivated Institutional Change Management Specialist to join our team in the Human Resources (HR) Change Management Office. HR is working with JPL’s Enterprise Operations and Transformation Office and other internal organizations to improve the quality and accessibility of information for the JPL Community. We are looking for people that are passionate about helping to improve JPL’s enterprise infrastructure, excited about tackling a variety of projects, concepts, and change management efforts. If this sounds like the challenging opportunity you are looking for – then we want to talk to you!

Key Responsibilities:
This position is a key role in ensuring the success of enterprise changes for JPL. The key focus areas include:

Assess, scope, strategize, and plan the change management effort with consideration to how cultural characteristics influence outcomes. Negotiate solutions with senior leaders and projects teams and strike a balance to apply the best approach toward change adoption.
Facilitate meetings with organizational leaders to gain or ensure leaders and key stakeholders are aligned and in support of the change.
Identify and understand the audience or “stakeholder” groups for projects and their needs. Develop strategic messages to convey the reasons for change as well as the socialization and communication plans and materials to clarify the change.
Identify influencers or key leaders to engage and inform early. Support/facilitate early engagement as early as possible.
Conduct the detailed change impact analysis to clarify and document what people will start, stop, or continue as part of their job or daily/regular work.
Determine high-level training needs and partner with training development experts as needed for planning of training development and delivery.
Facilitate assessment of the people and organizational readiness for the change prior to “go-live.” Identify and communicate risks and supporting action plans to executives.
Check in regularly with those affected by the change after it is implemented. Identify and communicate additional support needs to project and organizational leaders. (Duration often 30-60 days following major change.)
Measure the effectiveness of the project’s change program. Support lessons learned meetings as needed. Identify any additional actions needed to instill the change behaviors.
Provide regular status and report out of risks to project management, senior leaders, and to the HR Change Management Office.

Skills and Qualifications:

Bachelor’s in Business Administration, Organizational Psychology, Organizational Behavior, Communications or similar discipline with a minimum of 12 years of related experience, or a Master’s degree in similar discipline with a minimum of 10 years related experience; or PhD in a similar discipline with a minimum of 8 years related experience.
Participation in process improvement initiatives impacting multiple organizations and systems.
Demonstrated ability to influence various levels of stakeholders in challenging situations. Proactively bring affected parties together to implement solutions and enact change
Experience collaborating and building consensus across all levels of an organization from senior management to individual contributors.
Demonstrated experience with assessing a situation, gathering information, anticipating downstream effects, and negotiating solutions to fit the strategic vision and organizational needs.
Knowledge of project management methods and experience integrating change management activities into a larger project plan.
Interpersonal skills that demonstrate executive presence and the ability to judge situations and adjust style as needed to remain effective and gain credibility across a spectrum of organizational leaders and workforce groups.
Comfortable with ambiguity. Self-starter.
Excellent facilitation skills.
Excellent communication development and writing skills.

Preferred Qualifications:

Minimum of 6 years of project-based, large-scale or institutional organizational change management experience.
Certification in Change Management
Broad knowledge of at least two of the following JPL enterprise operations domains (governance, strategic planning, business management, human resources, information technology, plant management, project formulation, engineering design and analysis, hardware production, systems integration and test, or mission operations).

JPL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law.

In addition, JPL is a VEVRAA Federal Contractor.

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The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries or those born in a designated country unless they are Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available here.

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