Housing Navigator, Tri Cities job vacancy in Union Station Homeless Services, (Irwindale, CA 91706)

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Job Details
Company Name :
Union Station Homeless Services
Company Location :
Irwindale, CA 91706
Job Position :
Housing Navigator, Tri Cities
Job Category :
Jobs in California

Job Description :
TITLE: Housing Navigator
Employment Status: Full Time
Reg. Hours Worked: 40 / Week, Non-Exempt
Hourly Rate 24.04/hr

The Housing Navigators conducts outreach and housing navigation activities with a focus on supporting homeless individuals and families with moving into interim and permanent housing for a designated city within the Tri-Cities: Baldwin Park El Monte and South El Monte.
The Housing Navigator use a universal assessment tool to determine vulnerability, assists individuals/families with collecting documents necessary for housing, and provides linkage to ongoing supportive services. The Housing Navigator will address immediate needs and work to engage them in the housing navigation process. The Housing Navigator are the primary point of contact with program participants and provides problem-solving, screening, triage, crisis intervention, bridge housing support, and transportation services.
Additionally, Housing Navigator in SGV Cities work closely with their specific City (i.e City staff, City Manager, City Police Department, Code Enforcement, etc.) to collaborate on outreach efforts, hotspot identification, etc. Please note, this position is a field based position in a specific City.

ESSENTIAL FUNCTIONS INCLUDE but are not limited to the following:

Conducts outreach activities to engage homeless and chronically homeless individuals and families within a designated city in the San Gabriel Valley toward pursuing permanent housing options.
Maintain co-location hours in City specific/designated offices for walk-in or appointment services (approximately 10 hours per week)
Coordinates referrals for homeless families to the Homeless Family Solution System.
Receives, assesses and triages referrals from other collaborative partners.
Conducts standardized screening and triages homeless and chronically homeless individuals and families.
Assists with collecting documents necessary for applying for permanent supportive housing.
Provides access to crisis or bridge housing, including shelter, and supports client(s) during their stay.
Attends and participates in CES case conferencing meetings to coordinate services with other providers.
Connects individuals and families to supportive services as needed such as mental health, health, substance abuse, employment, etc.
Provides linkages to mainstream resources, such as DMV, DPSS or Social Security Disability.
Provides transportation assistance for the purposes of stabilizing the current housing crisis.
Completes housing stability/services plan towards the goal of permanent housing
Conducts follow-up activities to ensure completion of the crisis housing plan.
Identifies appropriate interventions to address and resolve the homeless status of program participants.
Assists with accessing permanent housing opportunities including permanent supportive housing, rapid rehousing, move-in assistance, shared housing, affordable housing, etc.
Documents services and completes data entry into Clarity/HMIS database within 48 hours of service delivery.
Other duties as assigned.


Work indoors in temperature controlled environment and occasionally exposed to outdoor weather and driving conditions. The noise level in the work environment is usually moderate.
Stand and sit for long periods of time; move and walk to various locations; climb stairs, stoop, kneel, reach, pull, push, bend, twist, and occasionally lift and or move objects. Use hands to finger, handle or feel.
See, hear and speak clearly in order to give and receive information and instructions.
Ability to interact with other employees, clients, customers and members of the public.
Ability to work effectively under time constraints, prioritize work, multi-task, and adapt to changing work demands.
Gather, analyze, synthesize, and classify information. Transcribe, enter, and post data.
Ability to respond effectively to sensitive inquiries or complaints.
Requires use of a computer keyboard.
Travel to off-site meetings.


Knowledge of interim and permanent housing resources throughout Los Angeles County.
Knowledge of housing issues in San Gabriel Valley preferred.
Knowledge of HUD guidelines and experience working with subsidized housing programs such as Section 8, Shelter Plus Care and others.
Current in knowledge of social work practices and principles related to best practice standards.
Ability to work autonomously with a minimal amount of supervision.
Ability to communicate effectively both verbally and in writing.
Proficient in use of laptop computer and Microsoft Windows and Office software programs (Word, Access, Excel, PowerPoint, G-Mail).
Ability to accurately enter client data and notes in HMIS Homeless Management Information System.
Proficient with office communication equipment and machines (telephone, copier, calculator, fax machine, personal computer, laptop, computer printer and scanner).
Possess valid California driver’s license and have access to properly registered vehicles.


Bachelor’s degree or higher in social work or related field required


Related professional certification, i.e. CADAC, LVN, LPT, AND a minimum of two year professional case management or related experience


A minimum of four years of relevant experience.
Experience assisting low and very-low income individuals access affordable housing.
Experience working with homeless individuals preferred.
Spanish Speaking preferred
Successful demonstration of required skills through current or past USHS employment may be considered in lieu of the standard required years of experience.

**Union Station Homeless Services (USHS) requires all new hires to be fully vaccinated for COVID-19 prior to your first day of employment at USHS, unless a documented medical or religious accommodation is approved as determined on an individual case by case basis by USHS’s Human Resources Executive.**

Union Station Homeless Services Embraces Diversity
We embrace our differences and are committed to furthering our culture of inclusion and belonging. Our commitment to racial equity within the organization is crucial to who we are and the clients we serve. Committed to being an anti-racist organization and sharing the the unique cultural experiences from our networks, we offer annual racial equity training, host ongoing learning experiences through our lunch n’ learns, and participate in on-going mental health trainings.
We promote acceptance, respect, teamwork and fosters diversity in the workplace. We believe every individual has a story, past, and a unique set of skills that shape who we are and through this network, we can learn from each other to become better versions of ourselves personally and professionally. Through our staff-led network focusing on diversity, equity, inclusion, belonging and accessibility, we work to communicate, educate, and express diverse cultivation through our eight Diversity Networks. We are honored that the Diversity Network has been recognized as part of the Community Impact Awards presented by the Los Angeles Business Journal.

Union Station Homeless Services is an Equal Opportunity Employer

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