Dynamics CE Regional Delivery Lead job vacancy in Hitachi Solutions, (Irvine, CA)

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Job Details
Company Name : Hitachi Solutions
Company Location : Irvine, CA
Job Position : Dynamics CE Regional Delivery Lead
Job Category : Jobs in California

Job Description :
Company Description
Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions’ reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. Through systems integration, we strive to provide ideal solutions and products to customers in a diverse set of countries and regions including Asia, North America and Europe. Using a portfolio of management consulting, implementation, and support services, we help our clients compete with the largest global enterprises leveraging powerful, affordable, and easy to use industry solutions built on Microsoft technologies. Our vision is to help you achieve your vision through superior products, prices, and people.

Job Description
Dynamics CE Regional Delivery Lead
The Hitachi Solutions Customer Engagement (CE) Practice delivers solutions to customers in 4Industry Business Units (IBU) across the United States and 1 region in Canada. The Industry Business Units for the US include the following:

Manufacturing
Retail Consumer Packaged Goods & Professional Services
Health and Life Sciences
Financial Services

A CE Regional Delivery Lead is assigned to each region and has the following responsibilities:

Serves as the primary escalation point for CE delivery in assigned Industry Business Unit (IBU)
Manages a team of up to 4 Team Leads and 32 Consultants
Hold regularly scheduled 1:1 meeting with Team Leads and Industry Leads
Attend Industry Project Review call with Regional VPs/CSPs
Attend weekly practice resource call as needed to support Team Leads
Accountable for CE Practice Revenue, Gross Margin, Utilization & CSAT targets
Maintain a personal utilization of 50% through a supporting role on projects
Periodically support sales by providing estimates for new opportunities in IBU
Act as CE Hiring Manager for resources in assigned IBU or assist in interview process with other Directors of the CE practice
Support annual strategic planning & budgeting process
Performs other duties or tasks as assigned by Practice Lead

Expectations:

Create an inspiring team environment aligned with the Hitachi Pillars of Strength
Set and communicate clear goals to subordinate team members
Monitor team performance and report on metrics
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Lead by example and motivate team members to reach their potential

Required Qualifications:

Demonstrated leadership and high performance in current and past roles
Genuine passion for the work we do and the technologies we support
Excellent judgment, strong interpersonal abilities, and a desire to manage and develop talent
Ability to manage multiple priorities at once
Ability to think strategically in support of the bigger picture
Ability to think outside of the box and find creative solutions to achieve organizational goals
Positive mindset, results oriented and problem-solving attitude

Reports to:

CE Practice Lead

Collaborates with:

Practice Leadership (Practice Directors, Capability Leads, Industry Leads etc.)
Regional General Managers
Regional Client Service VPs & CSPs
Project Service Leader
Project Management Office

Additional Information
Our people are creative and can get the job done. Hitachi Solutions has experienced phenomenal growth and has maintained a relaxed and open culture, with an emphasis on diversity and the development of our people. We aim to be the best IT consulting company in North America and will do so by continuing to invest in talented and motivated people, building long term relationships with our customers and by focusing nationally