Case Manager, Sunnyvale job vacancy in Downtown Streets Team, (Sunnyvale, CA)

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Job Details
Company Name :
Downtown Streets Team
Company Location :
Sunnyvale, CA
Job Position :
Case Manager, Sunnyvale
Job Category :
Jobs in California

Job Description :
Downtown Streets Team (DST) is looking for a passionate and outgoing Case Manager in Sunnyvale to help us end homelessness through the dignity of work and the power of community. We run two proven programs in 16 cities that successfully transition the unhoused to self-sufficiency.

The Nonprofit Times calls Downtown Streets Team one of the best nonprofits to work for. Our innovative model of social action has been recognized as one of five evidence-based, best-practices in California. We offer meaningful work alongside compassionate and talented colleagues as well as competitive benefits & salaries. We encourage collaboration, creativity, and continuous learning.

We’re looking for a full-time Case Manager to work directly with individuals experiencing homelessness to help them navigate social services and reduce barriers to self-sufficiency. This may include helping Team Members (our unhoused clients) access shelter, employment, housing, medical, legal, financial services, and other goals. You’ll need strong organizational, problem-solving, analytical, and people skills while managing priorities and workflow.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time.

Help Our Team Members Achieve Self-Sufficiency

Provide compassionate support and assistance to each Team Member to achieve their goals on housing, jobs, transportation, health, and legal issues
Work with Team Members to develop job search collateral, run employment readiness workshops, and employment-focused volunteer pairing events
Develop housing and employment leads with local landlords, property managers and employers
Utilize any available subsidies and affordable housing units to place Team Members into housing
Maintain regular appointments and office hours with Team Members and staff
Present new services and opportunities to the entire Team at designated Case Management sections in weekly Success Team Meetings
Support Team Members in court, at housing related appointments, social service agencies, etc. This may include providing them with transportation
for Team Members
Establish productive relationships with each and every Team Member with no bias or prejudice towards race, religion, age, sex, disability, or sexual preference

Work Well With Others in DST & the Community

Work with the Project Manager to promote successful participation in the work experience program
Actively document client meetings and update all relevant program data in applicable databases such as Clarity
Uphold organizational values, work ethically and with integrity, and follow company policies as laid out in the employee handbook

Represent DST in the community, and work with all partner organizations to achieve client goals
Distribute outreach supplies to individuals in encampments, RVs, and on the streets, and promote participation in the work experience program
Actively learn about current resources and services outside of DST that may aid Team Members in their goals
Perform other duties as assigned by manager and assist with special projects as required


Ability to perform job duties with minimal supervision
Excellent communication skills, with fluency in written and spoken English
Basic mathematical calculations
Problem solving and observation skills
Self-starter with strong organizational skills with the proven ability to multi-task, prioritize duties, and manage time
Works well with others and behaves professionally and ethically while developing professionally
Ability to work in a changing environment
High school diploma/GED
Valid CA Driver License, reliable vehicle with current insurance, and the ability to travel regularly throughout the local area
COVID vaccination or valid religious/medical exemption
Physical requirements: sitting, standing, or walking for long periods of time and pushing, pulling and/or lifting up to 25 lbs.
We thrive as an organization when unique identities, experiences & perspectives are represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Downtown Streets Team does have a vaccination policy that requires employees to prove that they have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.


Competitive nonprofit compensation
Annual company cost-of-living increase
Fully paid medical, dental, vision and life insurance coverage for employees, with FSA and HSA health plans available
401k with up to 6% company match, after one year
15 days off PTO, increasing with tenure
Over 10 paid holidays annually
Paid company closure for five days during the summer
Paid company closure between Christmas and New Year
Day off on your birthday
One month paid sabbatical after five years, not charging PTO
Internal growth opportunities
Access to professional development resources and reimbursement
Employee Assistance Program (EAP)

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