Automotive Service Booker/Warranty Clerk job vacancy in Fletcher Jones Automotive Group, (Newport Beach, CA)
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We got a new job details in Fletcher Jones Automotive Group & they are Hiring Candidates for Automotive Service Booker/Warranty Clerk
Job Details
Company Name : Fletcher Jones Automotive Group
Company Location : Newport Beach, CA
Job Position : Automotive Service Booker/Warranty Clerk
Job Category : Jobs in California
Job Description :
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests’ complete satisfaction every step of the way.
At Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.
Health/Life & Disability Benefits
Group Health Plan
Voluntary Insurance
Employer Assistance Program
Flexible Spending Account Plan
Benefits for Every Day
Payroll Direct Deposit
Benefits for Tomorrow
Paid Holidays
Vacation
Paid Sick time
401K Retirement Plan
Responsibilities
Damage Code, Book and Process warranty claims.
Verify criteria required by factory.
Arrange for parts to be shipped to the factory or to be scrapped.
Follow up with the factory regarding unpaid claims.
Reconcile warranty claims schedule(s).
Maintain service related correspondence and files.
Obtain customer and vehicle data and pull customer files.
Assist accounting with coding of invoices for service department, payroll and other requests.
Serve as cashier backup.
Maintain a high degree of accuracy and courtesy.
Perform all duties within the required time limits.
Adhere strictly to all company rules, policies and procedures.
Maintain strict confidentiality of confidential personal information of our customers in compliance with the Federal Trade Commission Safeguards Rule, implementing the provisions of the Gramm-Leach-Bliley Act as they pertain to automobile dealerships.
Qualifications
Warranty experience preferred
Detail-oriented
Ability to work well with others and be part of a team
Proficiency Microsoft Office
General accounting knowledge preferred
High school diploma or general education degree
Excellent listening/communication skills
Professional appearance and eager to improve on all aspects
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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