Associate Patient Care Coordinator (SSM) – National Remote job vacancy in UnitedHealth Group, (Dallas, TX 75202)

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We got a new job details in UnitedHealth Group & they are Hiring Candidates for Associate Patient Care Coordinator (SSM) – National Remote

Job Details
Company Name : UnitedHealth Group
Company Location : Dallas, TX 75202
Job Position : Associate Patient Care Coordinator (SSM) – National Remote
Job Category : Jobs in Texas

Job Description :
$2,000 Sign On Bonus For External Candidates
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Combine two of the fastest – growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making Healthcare data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work. SM
This position is full-time, Monday – Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:

Responsible for providing patient-oriented service, answers incoming calls related to billing inquiries, including collect patient payments, establishing payment arrangements, and collect insurance data.
Escalates for additional review as necessary in a fast-paced, customer-oriented environment. Under the direction of the Supervisor of Customer Service.
Performs duties and responsibilities in a manner consistent with SSMH and Optum mission, values, and service standards.
Communicates directly with patients and/or families on the phone to answer billing inquiries, collect payment, establish payment arrangements, collect insurance or financial data
Utilizes computer systems to enter access or verify patient data in real-time ensuring accuracy and completeness of information
Verifies insurance coverage and reverifications as needed
Collects patient payments
Create payment plan
Responds to patient and caregivers’ inquiries related to routine and sensitive topics always in a compassionate and respectful manner
Maintains up-to-date knowledge of specific registration requirements for all areas

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

High School Diploma / GED (or higher) OR equivalent experience
1+ years of Customer Service experience such as hospital, office setting, customer service setting, or phone support
1+ years of healthcare experience
Moderate proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Ability to work our normal business hours of 8:00am to 5:00pm, Monday-Friday
Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

1+ years of advocacy and call center experience
EPIC software experience

Telecommuting Requirements:

Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military
Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet
Careers with OptumInsight . Information and technology have amazing power to transform the Healthcare industry and improve people’s lives. This is where it’s happening. This is where you’ll help solve the problems that have never been solved. We’re freeing information so it can be used safely and securely wherever it’s needed. We’re creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work. SM
Colorado, Connecticut, Nevada or New York City Residents Only: The salary range for Colorado residents is $16.00 – $23.51. The salary range for Connecticut / Nevada / New York City residents is $16.00 – $25.77. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis (“Internal Candidates”) are not eligible to receive a sign on bonus.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
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