ASSOCIATE GOVERNMENTAL PROGRAM ANALYST job vacancy in California Public Utilities Commission, (Sacramento County, CA)

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Job Details
Company Name :
California Public Utilities Commission
Company Location :
Sacramento County, CA
Job Position :
Job Category :
Jobs in California

Job Description :
Job Description and Duties

Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification
The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.
Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit. If you’re looking for a challenging and exciting job in a fast paced environment, Human Resources is the place for you. Join our Human Resources Division!

The Performance Management Unit is looking for an energetic, professional, and customer service oriented individual to join our team. This position is located in Downtown Sacramento.

Under general direction of the Staff Services Manager I, the analyst will provide advice, guidance, technical analysis, training, and support to departmental management on personnel issues, personnel policy, employee performance management, progressive discipline, non-punitive actions, and classification and hiring in accordance with appropriate laws, regulations, and policies.

You will find additional information about the job in the Duty Statement.

Working Conditions
Positions at the CPUC may be eligible for telework based on the operational needs of the position.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.


Position Details

Job Code #:


Position #(s):


Working Title:

Performance Management Analyst



$5,518.00 – $6,907.00

Shall Consider:


$3,534.00 – $5,744.00

Work Location:

Sacramento County

Job Type:

Permanent, Full Time

Department Information

The California Public Utilities Commission (CPUC) is one of the most influential regulatory agencies in the United States. For almost 100 years, the CPUC has worked to protect consumers and ensure the provision of safe, reliable utility service and infrastructure at just and reasonable rates, with a commitment to environmental enhancement and a healthy California Economy. The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies.

The Human Resources Division is looking for the best candidate to join the team and continue our years of integrity and excellence. Do you strive to embody the same values that the Commission upholds? Take the opportunity now to start your career or further your career development with the CPUC.

Special Requirements

A Statement of Qualifications (SOQ) must be submitted with your application. A SOQ is a narrative description of how your training, experience, and education qualifies you for the position. The SOQ must be no less than 11-point Arial font, single-spaced, and no more than two pages. Writing that exceeds this page limit will not be scored.
The SOQ should provide specific details and examples that clearly demonstrate your qualifications. SOQs will be evaluated based on the content and writing ability, using standardized rating criteria. Competitive applicants will be invited to attend an interview. Applicants who do not submit a completed SOQ will not be considered.
All information in the Statement is subject to verification. Your SOQ must include a response to each of the following two questions:

Please provide an example of a time when you had to make a recommendation to management on a complex work related issue(s).
Describe a time when you had to research, analyze, and interpret applicable laws and rules to complete a work assignment.

A Statement of Qualifications (SOQ) must be submitted along with your application in order to be considered for this position (resumes and cover letters do not take the place of the SOQ). You must list each question, followed by your response.
For assistance in completing the SOQ, you may want to consider watching the following video from CalHR’s Training Catalog: Basics of Writing a Strong Statement of Qualifications. It is strongly encouraged to apply through your CalCareer Account at
Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.
Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at
Employment information on the STD 678 State Application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered.
Only the most qualified candidates will be invited to an interview.
Per CCR 249.3, this job control may be used to fill subsequent vacancies.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/28/2022
Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:

Public Utilities Commission

Attn: Human Resources Division

505 Van Ness Ave, Room 3008

San Francisco, CA 94102

Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:

Public Utilities Commission

Human Resources Division

505 Van Ness Ave, Room 3008

San Francisco, CA 94102

Monday thru Friday Except Holidays

08:00 AM – 05:00 PM

Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications – (SOQ) is required. Please see “Special Requirements” for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Benefits Summary

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact: Wendy Bacher (916) 894-5692

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department’s EEO Office.
EEO Contact:
EEO Main Line
(415) 703-5331

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Desirable Qualifications
In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Strong analytical and problem solving skills
Strong written and verbal communication skills
Customer service experience
Experience with Microsoft Office programs, such as: Outlook, Word, PowerPoint and Excel
1 year of progressive discipline/performance management experience
Experience with handling sensitive/confidential material and information
Experience working with varying levels of executive leadership, management and staff in a collaborative manner
Experience organizing and re-prioritizing workload priorities in a fast-paced environment
Experience exercising initiative with assignments and/or consultation where no definable outline for resolution is available
Experience in training and/or public speaking

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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